Privacy Policy

How we collect, use, and protect your personal information.

Last Updated: December 20, 2025

1. Introduction

SignalGlow ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using SignalGlow, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

2. Information We Collect

2.1 Personal Information

When you register, we may collect:

Full name
Email address
Phone number (optional)
Password (encrypted)
Payment information (processed by providers)
IP address and approximate location
Device information (browser, OS, device type)

2.2 Trading Data

We may collect and store:

Signals you generate (pair, direction, confidence, timestamp)
Trade results (win/loss outcomes)
Usage patterns (features used, time spent)
Compounding session data (stakes, profit/loss)
Signal School progress (lessons, XP)

2.3 Automatically Collected Information

This may include cookies, analytics data, device identifiers, and log data.

3. How We Use Your Information

We use collected information to:

Provide and maintain the service
Process payments and manage subscriptions
Send platform updates and notifications
Improve signal quality and algorithms
Personalize your experience
Detect and prevent fraud and abuse
Comply with legal obligations
Respond to support requests

4. Data Sharing and Disclosure

4.1 We DO NOT Sell Your Data
We never sell, rent, or trade your personal information to third parties for marketing purposes.

4.2 We Share Data With

Payment processors (billing only)
Analytics providers (anonymized usage)
Cloud infrastructure and hosting providers
Email service providers (notifications)
Customer support tools (if you contact support)

4.3 Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.

5. Data Security

We implement industry-standard security measures (TLS, encryption at rest, access controls). However, no method of transmission is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active and as needed to provide services and comply with legal obligations.

7. Your Rights (GDPR & Data Protection)

You may request to:

Access your data
Correct inaccurate data
Delete your data (where applicable)
Restrict or object to processing
Data portability (export)
Withdraw marketing consent

To exercise these rights, contact: sathveek12345@gmail.com

8. Cookies and Tracking

We use cookies for authentication, preferences, analytics, and potentially advertising. You can disable cookies in your browser, but some features may not work properly.

9. Children’s Privacy

SignalGlow is not intended for users under 18 years old. We do not knowingly collect personal information from children.

10. International Data Transfers

Your data may be processed on servers located outside your country. By using SignalGlow, you consent to such transfers with appropriate safeguards.

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a new “Last Updated” date.

12. Contact Us

Admin: sathveek12345@gmail.com

Support: signalglowtrader@gmail.com

Address: Andhra Pradesh, India

Also review our Terms of Service.